Privacy Policy

1. Data Controller

SISCA, located at 144 Avenue François Mitterrand, 65600 Séméac, FR, is the data controller responsible for your personal data.

For any questions regarding this policy, please visit our contact page.

2. Data Collected

We may collect the following personal data:

• Identity information: name, email address, phone number
• Delivery information: postal address
• Payment information: processed securely by our payment providers
• Account information: login credentials, order history
• Technical data: IP address, browser type, device information

3. Purpose of Processing

Your data is used to:

• Process and deliver your orders
• Manage your customer account
• Communicate with you about your orders
• Send marketing communications (with your consent)
• Improve our services and website
• Comply with legal obligations

4. Legal Basis

We process your data based on:

• Contract performance: to fulfill your orders
• Legitimate interests: to improve our services
• Legal obligations: to comply with applicable laws
• Consent: for marketing communications

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected.

Order data is retained for the duration required by tax and accounting regulations. Account data is retained until you request deletion.

6. Data Sharing

We may share your data with:

• Payment processors: to handle transactions securely
• Shipping carriers: to deliver your orders
• Service providers: who assist in operating our website

We do not sell your personal data to third parties.

7. Cookies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content.

You can manage your cookie preferences through your browser settings.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, please visit our contact page.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact

For any questions or concerns about this Privacy Policy or our data practices, please visit our contact page.