Terms & Conditions
1. Legal Information
This website is published by SISCA, located at 144 Avenue François Mitterrand, 65600 Séméac, FR.
Registration number: 35274701800013
VAT number: FR20352747018
For any questions or requests, please visit our contact page.
2. Acceptance of Terms
By accessing this website and placing orders, you acknowledge having read these Terms and Conditions and agree to be bound by them.
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website and make purchases.
We reserve the right to modify these Terms at any time. Changes take effect immediately upon publication. Continued use of the site constitutes acceptance of the modified Terms.
3. Products and Pricing
We strive to present our products and services as accurately as possible. All descriptions are for general information purposes.
All prices are displayed in the applicable currency and include VAT where required. We reserve the right to modify prices at any time without prior notice.
4. Orders and Payment
Submitting an order constitutes an offer to purchase. A binding contract is formed when we send an order confirmation or dispatch the order, whichever occurs first.
We reserve the right to refuse or cancel any order due to: unavailability, pricing or product information errors, suspected fraudulent activity, or failure to meet eligibility requirements.
Payment is processed at the time of order. Orders are dispatched only after payment has been received in full.
5. Shipping and Delivery
Delivery times provided are estimates only and are not guaranteed. We are not liable for delays caused by events beyond our control.
Please inspect your order upon receipt and report any damage or discrepancies within 48 hours via our contact page.
Shipping costs and available delivery methods are displayed at checkout.
6. Right of Withdrawal
In accordance with applicable consumer protection laws, you have 30 days from receipt of your order to exercise your right of withdrawal without giving any reason.
To exercise this right, please contact us via our contact page clearly stating your intention to withdraw. Return the items in their original condition with proof of purchase.
Refunds are processed within 14 days of receiving the returned items, using the original payment method.
7. Warranty
All products benefit from the legal guarantee of conformity for a period of 2 years from delivery, in accordance with applicable law.
If a product is found to be defective or not conforming to its description, you are entitled to request repair, replacement, or a refund.
To make a warranty claim, please contact us via our contact page with your order number and a description of the issue.
8. Limitation of Liability
To the maximum extent permitted by law, SISCA shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data.
Our total liability for any claim arising from a purchase shall not exceed the amount paid for the product in question.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
9. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of SISCA or its licensors and is protected by intellectual property laws.
Any reproduction, distribution, modification, or use of this content without prior written authorization is strictly prohibited.
10. Personal Data
Your personal data is collected and processed in accordance with our Privacy Policy.
By using this website, you consent to such processing and warrant that all information provided is accurate.
11. Disputes
For any complaints or disputes, please contact us first via our contact page. We will endeavor to resolve issues amicably.
For EU consumers: you may also submit disputes to the European Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.
12. Applicable Law
These Terms and Conditions are governed by the laws of the country where SISCA is registered.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts, without prejudice to mandatory consumer protection provisions that may apply in your country of residence.